Shipping Information
DELIVERIES & POSTAGE
Maidstone Distillery utilises several different postage and courier services. Whilst we are unable to guarantee delivery times we will always dispatch your order promptly, ordinarily on the same day if the order is placed before midday or the next “working day” if received after midday. Our Normal working days for dispatch are Monday to Friday.
7-10 Day Service – This is a tracked service which aims to deliver your order within 10 working days.
Royal Mail Track 48 Service – This is a Royal Mail service which aims to deliver your parcel within 2 working days. The service also offers real time tracking via your email or telephone number that you have provided. This service has a close to perfect success rate but is not guaranteed.
Royal Mail Tracked 24 Service – This is a Royal Mail service which aims to deliver your parcel the next working day for orders placed before midday. The service also offers real time tracking via your email or telephone number that you have provided. This service has a close to perfect success rate but is not guaranteed.
Click and Collect – Orders can be collected from the Distillery free of charge. Your order will be ready to collect from the next working day. If you need your order same day, please call us and we’ll do our best to accommodate.
Digital Delivery – This service is available for gift vouchers only. You will receive a PDF of your voucher including gift message for you to forward or print from home.
We reserve the right to utilise different postage services and couriers depending on the needs of the business.
Sometimes your order may be despatched in more than one package.